Address Capture for CRM & Call Centers
Posted by Dom K on Thursday, April 28, 2016 - 19:03
For data entry, our unique and unparalleled intuitive methodology enables the rapid and accurate data in any form. Capturing customer address details quickly and accurately has been challenging for call center operators. Everything Location insures that addresses are correctly entered into applications. Applications can even prompt call center operators through the address entry process.
Better Address Data Leads to Happier Customers
The technology, powered by Loqate, reduces the number of keystrokes needed to enter addresses on web forms while insuring the address data is entered correctly. Higher data quality right from the start results in fewer mistakes in dealing with the customer and higher customer satisfaction and retention. We can even transliterate and correctly format addresses for international customers.
Worldwide address search and verification processes work together to capture clean, accurate customer data from the start and to keep it that way over time.